Please share your thoughts on your experience here with us at Aria Salon. We appreciate your comments whether they are positive or negative. This will help us to serve you more effectively in the future.

Guest
(1) Are you a New Client or an Existing Client?    New   Existing
(2) Was it easy to make your appointment?  Yes   No
(3) Did you receive a confirmation call or e-mail?   Yes   No
(4) Were your needs met at the front desk?   Yes   No
(5) Were you informed of the Aria Rewards Program and offered a password for Internet booking?   Yes   No
(6) Team members who served you:   I don't know  
(7) Comments about answers above

Shampoo
(1) Were you offered a scalp, hand or back massage?   Yes   No
(2) Were you told what products were used on your hair?   Yes   No
(3) Team members who served you:   I don't know  
(4) Comments about answers above

Hair
(1) Did your technician listen to your needs?   Yes   No
(2) Did your appointment begin in a timely manner?   Yes   No
(3) Did they explain what products were used on your hair?   Yes   No
(4) Have you enjoyed your hairstyle thus far?   Yes   No   Not sure (see below)
(5) Team members who served you:   I don't remember  
(6) Comments about answers above

Make Up
(1)Were you offered a complimentary Make up Touch up?   Yes   No

Overall Impression
(1) Was the salon clean?   Yes   No
(2) Was the staff professional   Yes   No
(3) Would you recommend us to a friend?   Yes   No
(4) What did you like the most about your visit with us?

(5) What did you like the least about your visit with us?

(6) What would you like to see different on your next visit?

(7) I would like to speak with someone from the salon   yes   No
(8) Name   Phone